ICT Administrator (F/M)

International Cocoa Initiative (ICI) is a Swiss non-profit foundation that works to ensure a better future for children’s. It is a multi-stakeholder initiative that unites the forces of the cocoa/café and chocolate industries, civil society, farming communities, governments, international organizations, and donors to promote human rights, and to tackle child labor in the supply chain.

As part of the creation of a new internal position, we are looking for an ICT Administrator to join our international IT team and take charge of maintaining our IT infrastructure under the supervision of our Head of IT. In the context of transforming our information systems and intensifying our data management and operational activities, this role will be responsible for the maintenance, and administration of systems, servers, and technology infrastructure, both at our headquarters and across ICI branch offices with the help of the local IT teams.

Tasks:

Infrastructure

• Maintain the global IT infrastructure, including networks, servers, mobile devices, data centres, workstations, telephony, security, and cloud infrastructures.
• Design and implement evolution of networks and system infrastructures.
• Oversee servers to ensure the availability and performance of cloud resources and services.
• Install, configure, update, and maintain servers operating systems.
• Maintain Microsoft 365 services.
• Document the technical infrastructure.

Network and Security

• Administer Entra ID environments, including user, group, and security policy management.
• Configure and administer Fortinet firewalls, wireless networks, and switches, including monitoring and optimization of security rules.
• Implement security and IT policies.
• Monitor threats and patch management.

User and Asset Management

• Manage headquarter IT asset inventory and solution advisor on IT acquisitions.
• Manage software deployment and configuration solutions via MS Intune.
• Install new users’ equipment, manage IT access, and onboard them.
• Provide prompt and effective user support, respond to incidents, and document interventions.
• Train and raise awareness among users on security practices.

Collaboration and Project Management

• Collaborate with development teams to integrate technological solutions.
• Plan, organize, and coordinate IT projects.
• Any other relevant tasks as assigned.

We offer the opportunity to tackle technological challenges within a foundation while providing attractive social benefits, home office arrangement (with on-site presence required for the support function three days per week), 26 days of vacation, a salary aligned with our sector, and opportunities for IT skills development.

Your profile :

ICI Core Values

All ICI staff members are expected to adhere, respect and always promote at any time ICI Core Values: HUMANITY, INTEGRITY, NEUTRALITY, PARTNERSHIP, INNOVATION. Please refer to the ICI website for more details.

Application process

Do you want to make a difference and contribute to the mission of ICI? We offer you exciting and varied work that is meaningful and impactful within an organisation dedicated to making a difference for children in vulnerable situations then please send your application in English including a cover letter with your expected gross annual salary package, your CV and annexes to hr@cocoainitiative.org by October 20th, 2024.

Only candidates with the possibility of acquiring a work permit for Switzerland should apply
 

By submitting your application, you consent to us processing your data for the purpose of evaluating your application for this job position. We will keep your application data confidential and only use it for recruitment purposes. Once the job position is closed, your application will be deleted.

We will get in touch only with candidates who fulfil the listed criteria and have been shortlisted for an interview.